Thank you for taking the time to read our terms and conditions, they help to ensure that you have a great experience when buying products from Riding Hats Online. In reading and using our website you agree to:

1. Your details are your responsibility to ensure that all the information you supply to us is correct.

2. Pricing & VAT - Every effort is made to ensure that prices are correct. We do reserve the right to change prices when necessary or discontinue a product. In such an event that we need to change a price for a product you have ordered, we will contact you to ensure that the price is acceptable. All prices are shown contain VAT in the pricing where applicable at the current rate.

3. Availability Of Products - All delivery dates given are our best estimates. We try to ensure we carry good stocks of all products to avoid any availability issues. However, occasionally due to circumstances beyond our control, such as a run on a particular item or manufacturing problems, we may run out of a product from time to time. In such an event we will contact you by e-mail to advise of the delay and you have the option of cancelling the order for a full refund, choosing an alternative or waiting for the item to come in.

4. Liability For Information - Every effort is taken to ensure that products are listed with correct features, benefits, sizes, colours and prices. We do not recommend any products through our portrayal of them. Sizes, measurements and descriptions are displayed as told to us by the manufacturers: we cannot be held responsible for their exactness. With regard to colours, we cannot accept responsibility for any variation in colour that is caused by computer systems, monitors or software used by you.

5. Quality Control - All items arriving into our warehouse are thoroughly checked by our team. However, if you receive a faulty item simply return it to us, with a completed returns form and we will either send you a replacement or refund you in full (including postage costs).

6. Events That Are Beyond Our Control - We shall not be held in breach of contract or held liable to you for any event that is beyond our reasonable control.